CUST SERV

To voice your concerns or raise a complaint, simply call Customer Care 1-800-445-6937. Line is your one-stop destination for all the information you need like to delete your Lowe's account, unsubscribe, or cancel a free trial. 

I just want to set your expectations; I am only trained for Sales and General Product Inquiry. But no worries we got our Customer Service Team who are expertly trained for assisting your concerns. This is their number that you can call 1-800-445-6937 8:30am-7:00pm (ET), 7 days a week.

I would like to set proper expectation that __________ can be assisted by our specialist from customer service. This is their number that you can call 1-800-445-6937 8:30am-7:00pm (ET), 7 days a week. They are the best people to assist you with regards to your concern. 

Here in sales department, we process order and item availability checking. I highly recommend contacting our customer service team as they have the access to help you with your post-order concerns. 

We understand how important this issue is for you. We will need to speak with our Customer Service Team to ensure that your concern is being addressed. Our Customer Care Team is available by phone at 1-800-445-6937 from 8:30am-7:00pm 7 days a week. Please be advised that the Customer Care line may also be experience longer than usual hold times. I suggest contacting them early in the morning to avoid long queue. We apologize for any inconvenience this has caused. Thank you for understanding with this matter, it is truly appreciated! 

Thank you for raising this to us, our management is aware of this incident. However, this is a corporate concern and already being managed by our Corporate Team. I'm also an employee and please understand that we only follow Lowes guidelines. For other concerns, please reach out to customer care at 1-800-445-6937. This is available from 8:30am-7:00pm (EST), 7 days a week.

I am sorry to inform you that chat customer service is now closed as we are updating our system for better experience. You may contact our phone customer service for further assistance. Rest assured that our service team can help you with this request.

Thank you for patience. Due to high chat volumes, we are unable to transfer the chat to our Customer Contact Team to handle your question. Please call our Customer Care Team at 1800-445-6937. The team is available from 8:30am-7:00pm 7 days a week.