TRANSFER I see, we apologize for the inconvenience this has caused you. I understand that you need assistance with your order. To give you the best resolution with regards to this request we need to contact directly our Lowes customer service. Let me go ahead and get you connected over to them. I understand that your concern about delivery needs an immediate assistance. Our customer care team are the best people to assist, I'll go ahead and connect you over to them to resolve your concern. I appreciate you explaining the concern to me. I understand that your concern about your receipts needs an immediate assistance. You don't need to worry because we have our customer care team to better assist you with this concern. Let me go ahead and get you connected over to them. You are most welcome! We appreciate your understanding about this matter. Thank you. Before we proceed with the transfer, please let me know if there is anything else I can help you with? It seems that our connection got disconnected, just a recap your chatting about the status of your order. For further assistance, you can contact us back. There may be a waiting time to get an associate, please patiently stay in the chat and we will ake sure to assist and look an option for you to have everything addressed. Thank you for your great understanding and patience. You can also reach them on this number in case we got disconnected: 1-800-445-6937 (8:30am-7:00pm ET). 7 days a week. I appreciate you explaining the concern to me. I understand that your concern about delivery needs an immediate assistance. No need to worry, for cases like this we need to partner with our friendly and accommodating colleagues from our customer care team so they can get in touch with the courier to check the real time status of your package and serve you the best resolution to augment your satisfaction. Let me go ahead and get you connected over to them. You can also visit our website for more information and if you have questions in the future. Just go to Lowes.com and check our FAQs. For other concerns, please reach out to customer care at 1-800-445-6937. This is available from 8:30am-7:00pm (EST), 7 days a week. Kindly stay connected while I transfer you to our customer service team. Thank you for patience. Due to high chat volumes, we are unable to transfer the chat to our Customer Contact Team to handle your question. Please call our Customer Care Team at 1800-445-6937. The team is available from 8:30am-7:00pm 7 days a week.