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Hello, welcome to Lowe's chat! My name is Vience M and I'll be helping you today. Please give me 2-3 minutes to read your conversation with Leo. 
Hello, thank you for choosing Lowes. This is Vience M. How can I help you?
May we have your zip code to further check?
Is there anything else that I can help you with?
Hello, please let me know if we are still connected. I would love to continue helping you. 
Thank you for providing the information. May I have 1-2 minutes to check my resources? I'll be sure to get an update. 
I still need 1-2 minutes with the request, kindly stay connected.

Acknowledgement:					
I understand that you're chatting about your 
I totally understand that you need help with your 
You mention that you are chatting about your 
I appreciate you reaching out to us with this issue. I'm sorry to know that you've encountered difficulties while attempting to place your order through our website. Rest assured, I'm here to assist you. 

Empathy:						
I really apologize that you experience inconvenience about ___________ We understand how frustrating this issue could be						
I would like to apologize about the issue on your ___________ If I'm on your situation I would feel the same way too					 	
I understand how frustrating this ___________ must be for you

Assurance Statement:						
I will check my resources to provide proper resolution about your 
Rest assured that I'll check all my tools to be able to assist you with 
Rest assure that I will check my resources to help you with this concern.
																
You can also visit our website for more information and if you have questions in the future. Just go to Lowes.com and check our FAQs. For other concerns, please reach out to customer care at 1-800-445-6937. This is available from 8:30am-7:00pm (EST), 7 days a week.

Our installation team came from our professional installers where they will visit your home once you made a quotation from them. They are the best people to assist you with regards to this concern.

Our delivery drivers will perform the basic hookup for your freestanding electric range, refrigerator, or washer and electric dryer, provided you purchase new connectors for the unit.

For further assistance, you can contact directly our installation team at this number 1-888-516-1010.

Let me provide you with the number for Lowes Pro Phone. You can reach out to them by dialing 1-844-569-4776 8:30am-6:00pm EST, 7 days a week.

It would be best if you order the item today since it is limited stocks. 

We apologize to inform you that we can only process your order on our system by using your personal cards or Lowes Advantage card. (PAYPAL)

Please be informed that we only accept payment from your Visa card, Master card, Amex, personal cards or Lowes Advantage card. (Affirm)

I apologize our coupon code can only be sent thru email address of our customers. We are sorry we're not able to provide here coupons as we don't have an access with our promo codes.