Long post ahead.

Today, I had one of the most disappointing experiences. I visited a Jollibee branch, hoping to enjoy my meal like any other customer. Instead, I found myself being talked about and laughed at by the staff. I couldn’t help but feel humiliated. I don’t know if it was because of the way I looked, my weight, or what I was wearing, but their actions were undeniably rude and uncalled for.  

When I mustered the courage to ask what the problem was, one of them just looked at me from head to toe without saying a word. It was a moment of sheer disrespect, and as a paying customer, I didn’t deserve to be treated that way. I walked out of that branch not just disappointed, but deeply hurt.  

As someone who believes in kindness and respect, I expected more from a well-known brand that prides itself on hospitality and customer service. Employees should understand that customers are the lifeblood of their business and should be treated with dignity, regardless of their appearance or background.  

This experience has taught me a valuable lesson: to always stand up for myself and others who might face similar situations. Respect and kindness go a long way, and it’s something we all deserve, no matter where we go or who we are.  

To everyone reading this, let’s make an effort to be more compassionate. We never know what someone is going through, and our words and actions can leave a lasting impact. And to establishments like Jollibee, I hope this serves as a reminder to ensure that staff are properly trained to provide not just good service, but also respect to all customers. This incident may have been disheartening, but I hope speaking about it sparks change.